Privacy Policy

Effective Date: 01 August 2025
Website: DeshiBD.com

At DeshiBD.com, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our website and services.

1. Information We Collect

When you visit or purchase from DeshiBD.com, we may collect the following information:

Personal Information: Name, phone number, email address, billing and shipping address.
Payment Information: Details required to process your payment securely (we do not store your full card or mobile banking details).
Order Details: Product preferences, purchase history, and delivery instructions.
Technical Information: IP address, browser type, device information, and cookies to improve your shopping experience.

2. How We Use Your Information

We use the information collected for purposes including:

To process and deliver your orders.
To communicate with you regarding your purchases, delivery updates, or customer support.
To improve our website, products, and services.
To send promotional offers, newsletters, or discounts (only if you agree to receive them).
To comply with legal requirements and prevent fraud.

3. Sharing Your Information

We respect your privacy. DeshiBD.com does not sell, trade, or rent your personal information to others. However, we may share limited data with:

Delivery Partners: To ensure your products are delivered correctly.
Payment Gateways: To process secure transactions.
Legal Authorities: If required by law or to protect against fraud.

4. Cookies and Tracking Technologies

Our website uses cookies to:

Remember your preferences and login sessions.
Improve site performance and user experience.
Show personalized offers and promotions.

You may choose to disable cookies in your browser, but some features of our website may not function properly.

5. Data Security

We take reasonable measures to protect your information from unauthorized access, loss, misuse, or disclosure. Transactions are processed through secure and trusted payment gateways.

6. Your Rights

As a customer of DeshiBD.com, you have the right to:

Access the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Opt out of marketing communications at any time.
Request deletion of your personal information (subject to legal and transaction record requirements).